Terms and Conditions Policy – Romaan Official

Effective Date: 16/4/2026

Welcome to RomaanOfficial. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

By using this website, you confirm that you are at least 18 years old or using it under parental supervision
We reserve the right to update or modify these terms at any time without prior notice

2. Products & Pricing

All products are subject to availability
We reserve the right to limit quantities or discontinue products at any time
Prices are subject to change without notice
We make every effort to display accurate product images and descriptions, but slight variations may occur

3. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Suspicious or fraudulent activity
- Incorrect pricing or listing errors
Orders may require verification via phone or WhatsApp, especially for Cash on Delivery (COD)

4. Payment Terms

We offer Cash on Delivery (COD) and/or online payment methods
Orders are only confirmed after verification (if required)
For certain orders, we may require partial or full advance payment

5. Shipping & Delivery

Delivery timelines are estimates and may vary
RomaanOfficial is not responsible for delays caused by courier services or external factors
Customers must provide accurate shipping details

(Refer to our Shipping Policy for full details)

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy
We reserve the right to رفض returns that do not meet our conditions
Customers may be required to provide proof (images/videos) for claims

7. User Conduct

By using our website, you agree not to:

Provide false or misleading information
Abuse, harass, or threaten our team
Attempt to disrupt or hack the website

8. Intellectual Property

All content on this website (images, logos, text) is the property of RomaanOfficial
Unauthorized use, reproduction, or distribution is strictly prohibited

9. Limitation of Liability

RomaanOfficial shall not be held liable for:
- Indirect or incidental damages
- Losses resulting from misuse of products
- Delays or failures caused by third-party services

10. Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality
We are not liable for unauthorized access due to user negligence

11. Privacy

Your use of our website is also governed by our Privacy Policy

12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan
Any disputes shall be resolved under the jurisdiction of Pakistani courts

13. Contact Information

For any questions regarding these Terms:

Email: info@romaanofficial.com
Phone: 0303 4274263