Exchange and Return Policy

We will gladly accept any unused, unwashed and undamaged merchandise with original packing and tags of your purchase for an exchange or a return.

• We will gladly accept any unused item within 14 Days of purchase for a refund or an exchange.
• Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
• Delivery Charges will not be refunded. 
• Return shipment charges will be paid by the customer
• Refund requests will be processed within 7 working days after receiving the return products.
• For more information about exchanges and returns, please contact us at +0303 4274263

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

1. REPACK MERCHANDISE

2. You need to return the merchandise via courier to our address 

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

22 G, DHA Phase 1, Lahore

Consumer Returns Department

Romaan Official

22 G, DHA Phase 1, Lahore

Telephone Support :+0303 4274263 ( Between 10:00 AM to 6:00 PM  Monday – Saturday )